Privacy policy

Privacy Policy

Effective Date: September 6, 2026

At Syte Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.

Information We Collect

We may collect information you provide to us, including:

  • Your name, email address, and contact information

  • Information about your business and Shopify store

  • Product information, images, descriptions, pricing, and other materials needed to build your store

  • Information you provide when contacting us or purchasing our services

  • Information required to provide access to your Shopify store for the purpose of completing your project

Payment information is processed securely through our payment provider and is not stored on our servers.

We may also automatically collect certain information about how you use our website, including device information, browser type, pages visited, referring sources, and interactions with our website.

How We Use Your Information

We may use your information to:

  • Provide and complete Shopify store design and setup services

  • Build, organize, and optimize your Shopify store

  • Communicate with you about your project, order, or inquiry

  • Process payments

  • Improve our website, services, and customer experience

  • Understand how visitors use our website

  • Maintain website security and prevent fraud

  • Comply with legal and contractual obligations

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with third party service providers when necessary to operate our business or provide our services. These may include Shopify, payment processors, website analytics providers, hosting providers, and other services we use to operate Syte Studio.

These providers may process information according to their own privacy policies.

Analytics and Tracking

We may use analytics and tracking technologies, including Google Analytics and Microsoft Clarity, to understand how visitors interact with our website.

These services may collect information such as pages viewed, interactions, device information, and website usage patterns. Microsoft Clarity may also use technologies such as session recordings and heatmaps to help us understand and improve the user experience.

For more information about how these services handle information, please review their respective privacy policies.

Cookies

Our website may use cookies and similar technologies to provide functionality, improve the user experience, understand website traffic, and support analytics.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, we may provide additional cookie choices or consent mechanisms.

Shopify Store Access

When providing Shopify store setup services, you may provide us with access to your Shopify store.

We use this access only to perform the services requested by you. We do not intentionally access information that is unrelated to the work being performed.

You remain the owner of your Shopify store and can manage or remove our access through Shopify.

Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your personal information, subject to information we are legally required or permitted to retain.

Children's Privacy

Our website and services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing.

You may also have the right to opt out of certain types of data processing or communications.

To exercise applicable privacy rights, please contact us through the Contact page on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

Any changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact Syte Studio through the Contact page on our website.